Self-Study Guide-BSBCUE307 Work effectively in customer engagement New repair and refit light vehicle

repair and refit light vehicle tyres and tubes AURTTB101 Inspect and service braking systems AURTTJ011 Balance wheels and tyres Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURATA005 Estimate and quote automotive mechanical and electrical repairs If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures If you require RPL Kits with comprehensive benchmarking

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing If you require RPL Kits with comprehensive benchmarking

quotes and tenders AHCWHS503 Manage workplace health and safety processes AHCWRK520 Develop workplace policy and procedures for environment and sustainability If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBCUE307 Work effectively in customer engagement New repair and refit light vehicleOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the