Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Core units BSBPMG522 Undertake project work CUAIND402 Provide freelance services CUAIND502 Maintain and apply creative arts industry knowledge CUAWRT504 Perform advanced editing tasks CUAWRT505 Perform advanced writing tasks CUAWRT506 Develop nonfiction works for publication Elective units BSBCRT402 Collaborate in a creative process BSBCRT403 Explore the history and social impact of creativity BSBDES402 Interpret and respond to a design brief BSBITU404 Produce complex desktop published documents BSBSMB403 Market the small business BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy If you require RPL Kits with comprehensive benchmarking
Units of competency HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT002 Perform venous blood collections HLTPAT001 Identify and respond to clinical risks in pathology collection If you require RPL Kits with comprehensive benchmarking
Units of competency CUAWRT301 Write content for a range of media CUAWRT407 Develop content for publication CUAWRT404 Perform writing and editing tasks CUAWRT406 Write nonfiction material If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHW017 Assess and support client's social and emotional wellbeing HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW023 Plan
Learning and Assessment Kit-SHBBMUP010 Design and apply make-up for photography CHC Units of competency SIRXCEG002 AssistOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to