ERF Checklist-ACMGEN310 Provide reception services for an animal care facility DEF induct and support volunteers CHCVOL004

induct and support volunteers CHCVOL004 Manage volunteer workforce development BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety Electives CHCAGE009 Provide services for older people CHCAOD001 Work in an alcohol and other drugs context CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURLTQ012 Diagnose and repair light vehicle drive shafts AURTTA018 Carry out diagnostic procedures AURTTJ011 Balance wheels and tyres AURTTK002 Use and maintain tools and equipment in an automotive workplace Elective Units AURAFA003 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETD011 Diagnose and repair electronically controlled steering systems AURETR012 Test and repair basic electrical circuits AURETR136 Diagnose and repair electronically controlled suspension systems AURLLD011 Determine compliance of steering and suspension modifications AURLTD006 Carry out light vehicle wheel alignment operations AURLTD008 Replace and refit steering

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

The self-study guide is a tool that can be used to help a student extend their learning

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-ACMGEN310 Provide reception services for an animal care facility DEF induct and support volunteers CHCVOL004Please contact us for more information!