Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Units of competency ICTSAS308 Run standard diagnostic tests ICTICT302 Install and optimise operating system software ICTSAS305 Provide ICT advice to clients ICTSAS309 Maintain and repair ICT equipment and software ICTICT303 Connect internal hardware components ICTSAS310 Install
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP200 Achieve work outcomes MSMSUP210 Process and record information MSMWHS200 Work safely MSS402051 Apply quality standards Elective units MEM15001B Perform basic statistical quality control MSL974019 Perform chemical tests and procedures MSMENV472 Implement and monitor environmentally sustainable work practices MSMOPS400 Optimise process/plant area MEM03001B Perform manual production assembly MEM03006B Set assembly stations MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM11005B Pick and process order MEM11006B Perform production packaging FWPCOT2238 Cut materials with a hand-held chainsaw HLTAID003 Provide first aid MSTGN3009 Coordinate work of team or section MEM13003B Work safely with industrial chemicals and materials MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing
Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3226 Operate feller buncher * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBWOR402A Promote team effectiveness CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4002A Manage occupational health and safety in the building and construction workplace CPCCBC4007A Plan building or construction work CPCCBC4008B Conduct on-site supervision of building and construction projects CPCCBC4009B Apply legal requirements to building and construction projects CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4011B Apply structural principles to commercial low rise constructions CPCCBC4012B Read and interpret plans and specifications Elective Units CPCCWHS1001 Prepare to work safely in the construction industry CPCCBC4026A Arrange building applications and approvals CPCCBC4014A Prepare simple building sketches and drawings CPCCBC4005A Produce labour and material schedules for ordering CPCCBC4013A Prepare and evaluate tender documentation CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-SISFFIT040 Develop and instruct gym-based exercise programs for individual clients Training and Assessment Strategy Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner