Unit Knowledge Guide-SITXHRM009 Lead and manage people HLTINFCOV001 aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU002 Recover vehicle refrigerants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Elective units AHCARB512 Generate tree plans using computer-aided design software AHCARB612 Review and develop strategic tree policy AHCNRM507 Manipulate and analyse data within geographic information systems AHCPCM601 Develop and implement a plant health management strategy AHCWRK603 Design and conduct a field-based research trial BSBCOM602 Develop and create compliance requirements If you require RPL Kits with comprehensive benchmarking

forming and shaping techniques MEM05011 Assemble fabricated components MEM05012 Perform routine manual metal arc welding MEM05014 Monitor quality of production welding/fabrications MEM05015 Weld using manual metal arc welding process MEM05049 Perform routine gas tungsten arc welding MEM05018 Perform advanced welding using gas metal arc welding process MEM08011 Prepare surfaces using solvents and/or mechanical means MEM05051 Select welding processes MSMENV472 Implement and monitor environmentally sustainable work practices MEM18003 Use tools for precision work MEM18055 Dismantle

selection and induction of staff TAEDEL301 Provide work skill instruction AHCBUS511 Manage enterprise staff requirements AHCWRK403 Supervise work routines and staff performance If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITXHRM009 Lead and manage people HLTINFCOV001 aggressive or abusive customers SIRXSLS002Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner