Learning and Assessment Kit-BSB20120 Certificate II in Workplace Skills New Arrival Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit wheel hubs and associated brake components MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSFFP2020 Undertake a basic furniture making project MSFFP2017 Develop a career plan for the furnishing industry MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work Elective units MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM16008 Interact with computing technology MSFFM2019 Assemble furnishing products MSFFM2013 Use furniture making sector hand and power tools MSFGN2004 Produce simple scale drawings by hand MSMSUP106 Work in a team If you require RPL Kits with comprehensive benchmarking

Units of competency ICPPRN3930 Set up for basic relief printing ICPPRN4510 Set up for complex relief printing ICPPRN2880 Produce basic relief printed product ICPPRN3940 Produce complex relief printed product * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC025 Prepare and present sandwiches SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food BSBSUS211 Participate in sustainable work practices SITXCCS014 Provide service to customers If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-BSB20120 Certificate II in Workplace Skills New Arrival Units of competency MSTGN3003 EstimateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to