SCORM Compliant Package-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Quote Core units SIRRMRM002 Develop a

Core units SIRRMRM002 Develop a merchandise strategy SIRRMRM003 Conduct a post trade analysis SIRRMRM004 Develop a merchandise financial plan SIRRMRM005 Develop a category financial plan SIRRMRM006 Plan a merchandise product range SIRRMRM007 Negotiate and establish supply arrangements SIRRMRM008 Develop a merchandise promotional plan Elective units SIRRMRM009 Plan merchandise buying trips SIRRMRM010 Plan product development SIRRMRM011 Manage merchandise quality and compliance BSBLDR503 Communicate with influence If you require RPL Kits with comprehensive benchmarking

cores and moulds MSATCM403A Evaluate mould design and gating MSATCM404A Undertake and interpret results of chemical analysis on metal samples MSATCM405A Determine and supervise heat treatment of metal MSATCM406A Apply basic chemistry principles to metallurgy MSATCM501A Calculate and predict chemical outcomes in metallurgical situations AUM4003A Interpret customer requirements FDFOP2005A Work in a socially diverse environment LMTGN4016A Contribute to the development of products or processes LMTGN5004A Manage installation and commissioning of equipment and systems MEM06003C Carry out heat treatment MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09005B Perform basic engineering detail drafting MEM09157A Represent mechanical engineering design drafting MEM09158A Represent mechatronic engineering design drafting If you require RPL Kits with comprehensive benchmarking

Core units CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWF2001 Handle wall and floor tiling materials CPCCWF2002 Use wall and floor tiling tools and equipment CPCCWF3001 Prepare surfaces for tiling application CPCCWF3002 Install floor tiles CPCCWF3003 Install wall tiles CPCCWF3004 Repair wall and floor tiling CPCCWF3005 Install decorative tiling CPCCWF3006 Install mosaic tiling CPCCWF3007 Tile curved surfaces CPCCWF3009 Apply waterproofing for wall and floor tiling CPCCWHS2001 Apply WHS requirements

Units of competency CUASTA313 Operate staging elements CPCCWHS1001 Prepare to work safely in the construction industry CUASTA312 Install staging elements CUASTA211 Develop basic staging skills CUASTA212 Assist with bump in and bump out of shows CUAWHS312 Apply work health and safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCCS041 Recognise healthy body systems CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE011 Provide support to people living with dementia CHCAGE013 Work effectively in aged care CHCPAL003 Deliver care services using a palliative approach CHCDIS011 Contribute to ongoing skills development using a strengths-based approach CHCDIS012 Support community participation and social inclusion CHCDIS020 Work effectively in disability support If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Quote Core units SIRRMRM002 Develop a* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.