other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement If you require RPL Kits with comprehensive benchmarking
sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards
Core units AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices AHCWRK212 Work effectively in industry FBPFSY2002 Apply food safety procedures FBPOPR2074 Carry out manual handling tasks FBPOPR2070 Apply quality systems and procedures Electives AHCBIO203 Inspect and clean machinery
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking
present and debate ideas BSBCRT402 Collaborate in a creative process BSBCRT501 Originate and develop concepts BSBDES402 Interpret and respond to a design brief BSBDES501 Implement design solutions BSBPMG522 Undertake project work If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-AHCDRG307 Troubleshoot drainage systems Session Plan other professionals and third party* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.