Self-Study Guide-BSBCUE301 Use multiple information systems RTO Forms Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTTEN313 Work on and resolve recurrent network faults ICTCBL336 Install and cut over metallic conductor cable to access network cabinet ICTCBL254 Joint metallic conductor cable in access network ICTTEN312 Install telecommunications network equipment ICTCBL319 Rearrange large size copper cable ICTCBL326 Cut over metallic conductor cable in the access network * We can develop additional elective units that are not listed on request (Please contact us for further information)

highly familiar situations VU22356 Recognise and locate simple numerical information in short

implement and review a quality assurance program Elective units AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy AHCIRG509 Develop an irrigation and drainage management plan AHCMOM501 Manage machinery and equipment AHCBUS516 Develop and review a business plan If you require RPL Kits with comprehensive benchmarking

other professionals and third party referrers FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBCUS501 Manage quality customer service FNSCUS502 Monitor client requirements FNSCUS503 Review business performance BSBMKG501 Identify and evaluate marketing opportunities BSBSLS502 Lead and manage a sales team BSBINN502 Build and sustain an innovative work environment BSBMGT516 Facilitate continuous improvement If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBCUE301 Use multiple information systems RTO Forms Units of competency SIRXSLS001 SellOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the