Unit Knowledge Guide-HLTENN036 Apply communication skills in nursing practice Pre-Order Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Type C Buildings BSBPMG422 Apply project quality management techniques CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Units of competency AURHTQ102 Diagnose and repair heavy commercial vehicle final drive assemblies AURHTX101 Diagnose and repair heavy vehicle manual transmissions AURHTQ103 Diagnose and repair heavy vehicle drive shafts AURTTX008 Overhaul manual transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEDES503 Design and develop e-learning resources TAEDEL501 Facilitate e-learning If you require RPL Kits with comprehensive benchmarking

Graduates with strong LLND capabilities can confidently interpret financial data

Unit Knowledge Guide-HLTENN036 Apply communication skills in nursing practice Pre-Order Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner