Unit Knowledge Guide-SHBXIND005 Communicate as part of a salon team FSK aggressive or abusive customers If

aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking

Core units CPCCCA3014 Construct and install bulkheads CPCCCA3026 Assemble partitions CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCPB3001 Fix standard plasterboard wall sheets CPCCPB3002 Fix standard plasterboard ceiling sheets CPCCPB3003 Fix battens CPCCPB3004 Fix wet area sheets CPCCPB3005 Fix ceiling sheets to external protected areas CPCCPB3006 Fix fibre cement board CPCCPB3007 Apply levels of finish standards to planning and inspection of own work CPCCPB3008 Mix plastering compounds CPCCPB3009 Finish plasterboard joints manually CPCCPB3010 Manually sand plaster work CPCCPB3012 Cut and fix paper-faced cornices CPCCWC3003 Install dry wall passive fire-rated systems CPCCWC3004 Install suspended ceilings CPCCWHS2001 Apply WHS requirements

manage and maintain quality systems for food processing FBPFSY4001 Supervise and maintain a food safety plan FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4007 Describe and analyse data using mathematical principles MSL975038 Conduct sensory analysis MSMENV472 Implement and monitor environmentally sustainable work practices Elective units FBPFST5003 Construct a process control chart for a food processing operation FBPFST5004 Specify and monitor the nutritional value of processed food FBPFST5007 Monitor the development and implementation of a food QA system FBPFST5008 Develop a new food product FBPFST5009 Implement and review the processing of market milk and related products FBPFST5010 Implement and review the preparation of milk for processing FBPFST5011 Implement and review the processing of chocolate and sugar-panned products FBPFST5012 Implement and review the processing of aerated confectioneries FBPFST5013 Implement and review the production of gums and jellies If you require RPL Kits with comprehensive benchmarking

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security If you require RPL Kits with comprehensive benchmarking

Core units AHCMER306 Sell products and services AHCWHS301 Contribute to work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK309 Apply environmentally sustainable work practices BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints Elective units AHCBAC409 Provide advice on agronomic products AHCBUS301 Use hand held e-business tools AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Unit Knowledge Guide-SHBXIND005 Communicate as part of a salon team FSK aggressive or abusive customers IfOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner