SCORM Compliant Package-BSBLDR501 Develop and use emotional intelligence RTO Forms tempering and annealing MEM07005 Perform

tempering and annealing MEM07005 Perform general machining MEM12002 Perform electrical/electronic measurement MEM21001 Replace watch batteries

configure and test a router ICTNWK424 Install and operate small enterprise branch networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM006 Develop and manage social media and online strategies SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction of staff BSBHRM506 Manage recruitment

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBLDR501 Develop and use emotional intelligence RTO Forms tempering and annealing MEM07005 Perform* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.