RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Unit Core units BSBCRT611 Apply critical

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement Elective units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development BSBSTR602 Develop organisational strategies BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCIRG338 Troubleshoot irrigation systems AHCNSY308 Maintain nursery plants AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCPMG302 Control plant pests

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3010 Prepare cutting list from plans and job specifications MSMSUP390 Use structured problem solving tools If you require RPL Kits with comprehensive benchmarking

facilitate and review all aspects of case management If you require RPL Kits with comprehensive benchmarking

Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking

RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Unit Core units BSBCRT611 Apply criticalOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information