Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSF Core units BSBRES801 Initiate and

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

Unlimited Student Use within Your RTO

policies and procedures in the construction industry Elective units CPCCCM2007 Use explosive power tools CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2009 Carry out basic demolition RIICCM201E Carry out measurements and calculations CPCCSF2004 Place and fix reinforcement materials If you require RPL Kits with comprehensive benchmarking

policies and procedures in the Construction Industry Elective Units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCPD2012 Use painting and decorating tools and equipment CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights If you require RPL Kits with comprehensive benchmarking

MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSF Core units BSBRES801 Initiate andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.