Self-Study Guide-SITXCCS014 Provide service to customers RGR Core units AHCWRK101 Maintain the

Core units AHCWRK101 Maintain the workplace AHCWHS101 Work safely Elective units AHCBAC101 Support agricultural crop work AHCCHM101 Follow basic chemical safety rules AHCLSK101 Support extensive livestock work AHCLSK102 Support intensive livestock work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AUMFMM003 Plan and organise automotive production and assembly processes MSS403041A Facilitate breakthrough improvements Electives AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATA008 Produce drawings manually AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURMTE101 Test engines using a dynamometer AURTTA021 Diagnose complex system faults BSBLED401 Develop teams and individuals BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTBWN306 Use radio frequency measuring instruments ICTDRE308 Install a cable broadband multi-dwelling unit system ICTCBL306 Locate and identify cable system faults ICTTEN207 Install and test internet protocol devices in convergence networks ICTCBL303 Install and terminate coaxial cable ICTTEN312 Install telecommunications network equipment ICTDRE314 Design communications wiring systems for customer premises ICTCBL251 Install aerial and underground cable lead-ins * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

health and work practices Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control BSBESB304 Determine resource requirements for new business ventures Group B: General elective units BSBESB401 Research and develop business plans Group B: General elective units BSBESB407 Manage finances for new business ventures Group B: General elective units SHBBNLS012 Apply advanced nail art Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-SITXCCS014 Provide service to customers RGR Core units AHCWRK101 Maintain theOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the