Learner Resources-CHC43121 Certificate IV in Disability Support SCORM Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3002 Construct furniture using leg and rail method MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3004 Produce angled and curved furniture using solid timber MSFFM3005 Fabricate custom furniture MSFFM3006 Install furnishing products If you require RPL Kits with comprehensive benchmarking

Core Units AURAEA003 Monitor environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURVNA005 Inspect quality of vehicle repair work AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs Elective Units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURVNA003 Review vehicle repair quotations If you require RPL Kits with comprehensive benchmarking

repair and refit light vehicle tyres and tubes AURMGA101 Set up and dismantle temporary work location and equipment at motor sport events AURMMA101 Operate in a motor sport environment AURMTA101 Prepare and service light competition vehicles AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURATA001 Identify basic automotive faults using troubleshooting processes AURATA002 Read

Learner Resources-CHC43121 Certificate IV in Disability Support SCORM Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all