SCORM Compliant Package-VU21484 Read and write simple texts for employment Qualification Units of competency BSBOPS406 Participate

Units of competency BSBOPS406 Participate in organisational governance If you require RPL Kits with comprehensive benchmarking

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTPRG537 Implement security for applications ICTPRG547 Apply advanced programming skills in another language ICTPRG554 Manage data persistence using noSQL data stores ICTPRG549 Apply intermediate object-oriented language skills ICTNWK603 Plan

select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus If you require RPL Kits with comprehensive benchmarking

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Units of competency BSBXCS301 Protect own personal online profile from cyber security threats BSBXCS402 Promote workplace cyber security awareness and best practices BSBXCS303 Securely manage personally identifiable information and workplace information BSBXCS302 Identify and report online security threats If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-VU21484 Read and write simple texts for employment Qualification Units of competency BSBOPS406 Participate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.