ERF Checklist-CHCDEV006 Analyse information for service planning and delivery New Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

build and test network servers ICTNWK538 Install and maintain valid authentication processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTRFN407 Conduct radio frequency measurements ICTRFN304 Construct and test a radio communications device ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN410 Locate

determine the cause and rectify excessive emission levels on diesel engine systems RIIDES305D Inspect

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

ERF Checklist-CHCDEV006 Analyse information for service planning and delivery New Core units BSBCUS403 Implement customerPlease contact us for more information!