Learner Resources-ICTTEN616 Rectify client services following network outages and faults Graduate Certificate Units of competency CPCCBC4009B Apply

Units of competency CPCCBC4009B Apply legal requirements to building and construction projects BSBWOR402A Promote team effectiveness CPCCBC4002A Manage occupational health and safety in the building and construction workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor program schedules BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2047 Carry out levelling CPCPCM2054 Carry out simple concreting and rendering CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems HLTAID011 Provide first aid Elective units CPCPDR2021 Locate and clear blockage (c) CPCCWHS2001 Apply WHS requirements

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTTEN616 Rectify client services following network outages and faults Graduate Certificate Units of competency CPCCBC4009B ApplyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all