Vocational Placement Kit-SITXCCS016 Develop and manage quality customer service practices AVI CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources If you require RPL Kits with comprehensive benchmarking

insurance and legal requirements AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS512 Develop and implement family business structures and relationships If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units PMAOPS352 Operate and troubleshoot instrument and plant air systems PMAOPS354 Operate and troubleshoot inert gas generation systems PMAOPS357 Operate and troubleshoot produced water and water injection systems PMAOPS322 Undertake well management PMAOPS363 Operate and troubleshoot export systems PMAOPS370 Operate and troubleshoot condensate stabilisation systems PMAOPS310 Operate and troubleshoot distillation system PMAOPS336 Operate and troubleshoot fixed-bed adsorption system PMAOPS341 Operate and troubleshoot cryogenic processes PMAOPS343 Transfer bulk fluids into/out of storage facility PMAOPS204 Select and use utilities and services PMAOPS332 Generate electrical power PMAOPS349 Operate and troubleshoot hydraulic systems PMAOPS205 Operate heat exchangers PMAOPS223 Operate and monitor valve systems PMAOPS246 Operate separation equipment If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SITXCCS016 Develop and manage quality customer service practices AVI CHCCCS020 Respond effectively to behavioursA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.