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select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements
Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)
assess and control safety risks If you require RPL Kits with comprehensive benchmarking
Core units AHCWHS201 Participate in work health and safety processes AHCWRK209 Participate in environmentally sustainable work practices Elective units AHCBIO203 Inspect and clean machinery
SCORM Compliant Package-ICTWEB201 Use social media tools for collaboration and engagement Qualification select and induct staff SITXCCS008* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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