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Unit Knowledge Guide-SITXCCS012 Provide lost and found services NWP Units of competency SIRXMKT002 Use

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Description

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

RTO Policies and Procedures - Standards of Registered Training Organisations 2015 A set of 60 policies

Stage 6: Mapping Document

Units of competency PSPETH003 Promote the values and ethos of public service PSPLEG003 Promote compliance with legislation in the public sector PSPGEN047 Promote diversity PSPGEN054 Use complex workplace communication strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management Group A CHCDEV001 Confirm client developmental status Group C CHCAGE001 Facilitate the empowerment of older people

Unit Knowledge Guide-SITXCCS012 Provide lost and found services NWP Units of competency SIRXMKT002 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner

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