Session Plan-VU23531 Read and write complex transactional texts Certificate IV Units of competency CHCCOM001 Provide

Units of competency CHCCOM001 Provide first point of contact CHCCCS030 Determine and respond to carer needs If you require RPL Kits with comprehensive benchmarking

decimals and percentages for work FSKNUM015 Estimate

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBRSK501 Manage risk AHCBUS517 Monitor and review business performance AHCBUS516 Develop and review a business plan AHCBUS512 Develop and implement family business structures and relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCHCS001 Provide home and community support services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS025 Support relationships with carers and families CHCCCS011 Meet personal support needs If you require RPL Kits with comprehensive benchmarking

Session Plan-VU23531 Read and write complex transactional texts Certificate IV Units of competency CHCCOM001 ProvideOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these