Vocational Placement Kit-MEM10009 Install refrigeration and air conditioning plant and equipment Certificate IV Core units BSBDES502 Establish

Core units BSBDES502 Establish

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

BSBESB407 Manage finances for new business ventures

Vocational Placement Kit-MEM10009 Install refrigeration and air conditioning plant and equipment Certificate IV Core units BSBDES502 EstablishA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.