Learning and Assessment Kit-HLTOUT010 Communicate in complex situations to support health care Session Plan aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

replace and assemble engineering components MSMENV272 Participate in environmentally sustainable work practices Elective units MEM18014 Manufacture press tools and gauges MEM06003 Carry out heat treatment MEM06004 Select heat treatment processes and test finished product MEM05012 Perform routine manual metal arc welding MEM05041 Weld using flame powder spraying If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG404 Arrange selling through community based marketing AHCORG405 Implement sustainable practices in the organic farm based business AHCAGB404 Plan and implement infrastructure improvements AHCAGB405 Analyse and interpret production data AHCBEK301 Manage honey bee swarms AHCBEK313 Manage pests and disease within a honey bee colony AHCBAC401 Manage pastures for livestock production AHCBAC402 Plan a pasture establishment program If you require RPL Kits with comprehensive benchmarking

and compliance verification against current national frameworks

Our learner and assessment resources can be used for an unlimited number of students within your RTO

Learning and Assessment Kit-HLTOUT010 Communicate in complex situations to support health care Session Plan aggressive or abusive customers SIRXSLS002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to