We hire subject matter experts to write our learning resources to ensure they are industry and workplace relevant and current
Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking
codes and specifications* UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems* UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems* UEERA0035 Establish the basic operating conditions of air conditioning systems* UEERA0036 Establish the basic operating conditions of vapour compression systems* UEERA0044 Find and rectify faults in single phase motors and associated controls* UEERA0045 Find and rectify faults in three phase motors and associated controls* UEERA0050 Install refrigerant pipe work
fabrics and textiles used in the TCF industry MSTCL2024 Press work MSTCL2007 Lay up
Core units BSBMKG621 Develop organisational marketing strategy BSBMKG622 Manage organisational marketing processes BSBMKG623 Develop marketing plans BSBTWK601 Develop and maintain strategic business networks Elective units BSBMKG624 Manage market research Group A BSBMKG625 Implement and manage international marketing programs Group A BSBMKG626 Develop advertising campaigns Group A BSBCRT512 Originate and develop concepts Group B BSBCRT611 Apply critical thinking for complex problem solving Group B BSBOPS601 Develop and implement business plans Group B BSBSTR601 Manage innovation and continuous improvement Group B BSBTEC601 Review organisational digital strategy Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-BSBOPS403 Apply business risk management processes Unit We hire subject matter expertsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the