Core units SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXWHS001 Work safely Elective units FSKDIG002 Use digital technology for routine and simple workplace tasks (c) SIRXIND004 Plan a career in the retail industry If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBAUD514 Interpret compliance requirements BSBAUD515 Evaluate and review compliance BSBAUD412 Work within compliance frameworks * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FBPCEL4001 Coordinate wine operations vintage processes FBPCEL4002 Coordinate wine operations clarification processes FBPCEL4004 Coordinate wine operations general cellar processes FBPCEL4003 Coordinate wine operations filtration processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-CPCPGS3055 Install gas sub-meters Advanced Diploma Core units SIRXCOM001 Communicate inOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the